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a - How much will it cost the shipment to US destinations ?
What the button ON HOLD means
Do you ship Internationally ?
What is the difference between 35 weight and 50 weight on thread ?
Do you combine orders for shipments ?
How can I find a color easily in your store?
What is the difference between size 8 and size 12 on Pearl Cotton ?
Can I use the Valdani Thread on my Long Arm machine ? and what about a regular sewing machine ?
I do Punchneedle, what kind of thread should I use ?
Do you sell wholesale ?
Do you have COUPONs for special discounts or group discounts?
What is the difference between a variegated and an overdyed thread ?
Which Thread should I use to quilt a traditional quilt ?
Which needle type and size should I use with Decorative Threads ?
b - What is your policy on Returns ?
What is the quantity available for each item ?
Why Valdani Threads ?


a - How much will it cost the shipment to US destinations ?
We have very low shipping charges, we normally ship First Class Package with USPS and basically charge what we pay without any surcharge. Starting on January 2016 we have introduced a new flat fee shipping charge of $2.75 up to 13 oz (that is the equivalent of about 24 balls of Pearl Cotton). The cost is based on the total weight in ounces of the shipment. The shipping cost that you see on each item listed is the cost for shipping just one item, but when you combine multiple items, the system will re-calculate the weight and apply the proper cost. Please keep in mind that USPS is considering our shipments at package rate and not at letter rate, even for 1 ounce because of envelope thickness. If you are still concerned about shipping costs please send us an email and we will be glad to give you an estimate. Or you can check by yourself by proceeding to the checkout and verify the amount calculated by the system. Please contact us if you would like your order to be shipped via Priority Mail for an additional cost. On some products, like the 3 Strand Floss you have even a better deal with Free Shipping to US and Canada. We do not ship with other carriers, like UPS or Fedex at this time.

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What the button ON HOLD means
When the button "On Hold" shows next to an item, it means you cannot order the item because it is out of stock or no longer available. If ALL the items show the button "On Hold" it means that the Store is temporary closed. Go to the main page by clicking on the Snowflake Memories logo on left top size of the screen, or the link "home" on the bottom of the screen, there you can find more information.

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Do you ship Internationally ?
At this time we have suspended international shipments due to too many scams and complaints about delivery time and cost (even not dependent on us). If you have already ordered from us from abroad, and you were happy with our service, please contact us directly for a quote. Thanks

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What is the difference between 35 weight and 50 weight on thread ?
Remember, in the fixed weight system, the higher the number, the thinner the thread. This could be confusing because there are other unit of measures, i.e. the fixed lenght/TEX. In the fixed weight the number represent the number of skeins necessary to make one pound of thread, so the heavier the thread less skeins are required, viceversa the lighter the thread more skeins are required. A quick rule of thumb is to use the 50 wt for general purpose sewing, piecing and even quilting. Use the 35 wt for hand quilting and machine quilting as well if you like the thread to stand out more on your quilt. Our 50wt. is slightly heavier than regular sewing thread. Excellent for piecing, sewing, beautiful in quilting when you do not want too heavy a thread. Our 35wt. is a highly decorative quilting thread, for both machine and hand. This is by far the most popular quilting thread when you want the thread to really enhance the beauty of the quilt.

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Do you combine orders for shipments ?
Yes we do. When we see multiple orders from the same customer, with the same address we combine them into one shipment and recalculate the cost, then we will refund any extra shipping paid. The calculation of shipping cost in the shopping cart is based on the weight of each item, and the total weight is then applied to a USPS table, to determine the shipping cost by the ounce. All our shipments are considered by USPS "First Class package" even for a 1 ounce small envelope, because of the thickness of the items included. On selected products you have even a better deal, FREE SHIPPING within US and Canada.

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How can I find a color easily in your store?
Because of the hundreds of products available you may find difficult to quickly find the color you like, or to compare two colors side by side. One easy way is to use the search bar, type, for example, "red size 12" and hit the search button. You will get all the threads in the size 12 category that contain the attribute red in the item's title. A further tip, instead of red try also reds or yellows or blues, many products use the plural attribute.

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What is the difference between size 8 and size 12 on Pearl Cotton ?
Bigger the number, the finer the thread. Pearl Cotton size 12 is a lightweight thread, excellent for embroidery, hardanger, decorative stitching, punchneedle, crochet, miniature knitting, tassel and fringe-making. Pearl Cotton size 8 is a heavier thread, highly decorative, that you can use in embroidery, crazy quilt, quilt tyeing, hardanger, decorative stitching, punchneedle, crochet, tassel and fringe-making. Note: Valdani Pearl Cottons are slightly heavier than DMC in the same size.

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Can I use the Valdani Thread on my Long Arm machine ? and what about a regular sewing machine ?
Yes you can and we use this thread on our Gammill long arm machine all the times. Some machine quilters prefer to use the 50 wt while others prefer the 35 wt. The 35 wt, the heavier of the two, is by far the most popular thread in the machine quilters community. The regular sewing machines tend to "like better" the 50 wt, but you can use the 35 wt as well. You may want to keep an extra bobbin for your decorative thread and loosen up a little bit the tension on that one.

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I do Punchneedle, what kind of thread should I use ?
The most widely used thread for punchneedle,at this time, is the Pearl Cotton size #12 and the 3 or 6 Strand Cotton Floss. The Pearl Cotton is a double twisted thread, more compact than the floss, it produces beautiful punchneedle work with well defined outlines, especially in very small detail work. The 3 or 6 Strand Floss, by nature, has a very little twist, when used in the punchneedle work it shows "loopier" and "fluffier". You will notice a tremendous difference in using solid colors versus variegated / overdyed colors. Some small details will take the solid color well, while a broader scene area may use the overdyed colors to give a third dimension to the finished work. The variegated colors, especially the overdyed series, add a subtle texture to the work and the result will show as a tri-dimensional effect. Try a traditional area, like the sky in a landscape, first with a solid blue color then with an overdyed blue tone, and you will see the difference, a flat sky versus a live sky. In the floss zone, you can use both the 3 strand or 6 strand, with the 3 strand you do not have to separate the floss, it is ready to use and enjoy. The Valdani threads are guaranteed color fast 100 %, you can safely tea-dye your work to add a vintage look, with no bleeding of the colors.

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Do you sell wholesale ?
We sell wholesale ONLY the Valdani Threads, if you have a business in US or Canada, you may qualify for wholesale prices. Please contact us via e-mail info@snowflakememories.com for more information

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Do you have COUPONs for special discounts or group discounts?
Periodically we issue coupons for special promotions. The following coupons are active at this time: FIRST TIME CUSTOMER* - 5% discount on our already discounted prices, with a minimum order of $30.00. Use the coupon code "sm2010firstorder" when completing the sale with Google check out. Sorry we cannot offer this coupon with Paypal payments. GROUP DISCOUNTS - for your guild or group. Special discounts are available upon request. The more your group is buying the higher is the discount, please contact us at info@snowflakememories.com to have a coupon issued to your group.

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What is the difference between a variegated and an overdyed thread ?
The variegated are obtained by dyeing adjacent sections of thread with different colors. The Valdani variegated blend one color into another at the conjunction showing a nice transition with little or no contrast. The sections are about 12" long, please keep in mind this for your projects. The overdyed are obtained by double, consecutive Hand-Dyeing through a long and labor-intensive process. The thread is first dyed with one color all the length then a successive dye is applied to every other section to obtain an attractive tone on tone variation.

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Which Thread should I use to quilt a traditional quilt ?
The use of the thread is a complement of your project, showing your talent and creativity in using it. A traditional quilt, and the ones defined as heirloom, generally requires a "traditional" thread, normally of solid colors, not very heavy. The subject is the quilt and the thread is a complement to it. Some variegated could be used, that will blend with the quilt fabric, like the Valdani M49 Subtle Elegance, an off white thread with some hint of cream. As you move from the traditional quilts to the contemporary ones, the thread start showing more and more with high contrasting colors, to finally become the subject of the project in the quilt art category.

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Which needle type and size should I use with Decorative Threads ?
When using an all purpose thread, 50 wt or finer, a Universal needle is working fine, the size 80/12 is very popular. When working with a decorative thread you may experience some breakage due to the friction caused by the thread passing through the eye of the needle. The Topstitch needle will provide a better match to the thread, it has infact an extra wide eye and it accomodates better the thread into the deeper groove it has on the side. You may want to try the size 80/12 if you don't want to leave too large holes in the fabric, but be prepared to switch to the 90/14 for heavier threads, even to 100/16 for extra heavy threads. The Valdani 35wt we are selling is working well with a Topstitch needle size 90/14, as well as with the 80/12 depending on the combination of thread and fabric you are using. The Metallic needle is another needle with an extra wide eye plus it has the eye coated with teflon to reduce the friction of the heavy threads passing through. This is another excellent option for decorative threads, a must for using metallic threads.

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b - What is your policy on Returns ?
We want to have our customer completely satisfied with our products and services. If you are not satisfied with your purchase please let us know right away and we will try to correct the problem. We will replace the product or reimburse the cost according to the circumstances. You may want to read the other FAQ on this store for tips and suggestions on the use of decorative thread, how to solve the most common problems, from our many years of experience selling and using our products.

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What is the quantity available for each item ?
On the title line, the last two digits (i.e. q6) represent the available quantity for purchase on line, in the example 6 is the quantity. In case you need more, please let us know so we can back order the item for you.

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Why Valdani Threads ?
Valdani is the only thread company on the market who produces Hand-Dyed Variegated 100% Mercerized Cotton Threads for Machine and Handwork. Valdani manufactures over 130 solid colors in all the thread weights and spool sizes the market requires. The Valdani products are totally guaranteed, they are 100 % Color Fast. Hand dyed look = the look you want to express your art. Never the absolutely same thread, this is the thread that makes your art unique.

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Last Updated: 21 Nov 2017 20:16:06 PST home  |  about  |  terms  |  contact
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